Why Choose Us As Your Genset Service Partner!

Complete Commercial & Residential Genset Service Contracts.

MES-PAK Generator Service Agreement is a crucial document for ensuring the reliable operation of your backup power system. It outlines the terms and conditions between a generator owner and a service provider, detailing the scope of maintenance, repairs, and other services. Here's a breakdown of key aspects typically covered in such agreements:

Parties Involved:

• Generator Owner: The individual or organization owning the generator.

• Service Provider: The engineering company providing maintenance and repair services.

Generator Information:

• Information Includes: • Genset Make, model, and serial number of the generator.

• Site Information: • Includes location of the generator, and its Installation date.

Scope of Services:

• Preventive Maintenance:

• Regular inspections and checks.

• Oil and filter changes.

• Coolant checks and top-ups.

• Battery testing and maintenance.

• Fuel system checks.

• Engine performance testing.

• Exercising the generator (running it periodically).

Emergency Repairs:

• Response time for emergency calls.

• Troubleshooting and diagnostics.

• Repair or replacement of faulty parts.

• Load bank testing.

• Fuel delivery.

• Remote monitoring.

• Software updates.

• Fuel system checks.

• Engine performance testing.

• Exercising the generator (running it periodically).

Service Frequency and Schedule:

• How often preventive maintenance will be performed (e.g., monthly, quarterly, annually).

• Scheduling procedures for routine and emergency services.

Parts and Materials:

• Whether the service provider will supply parts and materials.

• Warranty information on parts and labor.

• Whether the service provider uses OEM (Original Equipment Manufacturer) parts, or aftermarket parts.

Payment Terms:

• Cost of the service agreement.

• Payment schedule (e.g., monthly, annually).

• Fees for emergency repairs or additional services.

• Payment methods.

Liability and Insurance:

• Liability limitations of the service provider.

• Insurance requirements for both parties.

• Indemnification clauses.

Term and Conditions:

• Duration of the agreement.

• Conditions for termination by either party.

• Renewal options.

Warranty:

• Warranty on the labor performed.

• Warranty on the parts supplied.

Miscellaneous Provisions:

• Governing laws.

• Dispute resolution procedures.

• Force majeure clause (events beyond control).

• Entire agreement clause.

Importance of a Generator Service Agreement:

• Reliability:Ensures the generator is always ready for operation.

• Longevity: Extends the lifespan of the generator through regular maintenance.

• Cost-effectiveness: Prevents costly breakdowns and repairs.

• Peace of mind: Provides assurance that the generator will function when needed.

• Safety: Regular inspection helps prevent dangerous failures.

When drafting or reviewing a generator service agreement, it's essential to:

• Clearly define the scope of services.

• Specify response times for emergency calls.

• Clarify payment terms and conditions.

• Review liability and warranty provisions.

• Ensure all terms are clearly understood by both parties.

• Consider having the contract reviewed by legal counsel.